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Frequently Asked Questions

What should I know about program and class registration?

You can currently register for school break camps, childrens' sport and rec programming, swim lessons and clubs, as well as youth leadership programming, for the fall!

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How do I activate/create my online account?
 YMCA Child Care families | YMCA Health and Wellness Centre members and program participants
  • If you are already a YMCA Member, program participant or part of a YMCA Child Care centre, please check your email for a message containing a link to request access to your new online account. Once you have received your link to log in, view our instructions on how to activate your account.
  • To login to your online account, you can visit

YMCA Community Program participants, including Support for Wellness, YMCA Family Connect, immigrant and employment services

How do I book a group fitness, pool, gymnasium, or court timeslot?

You can book your time at the Y up to 3 days in advance by visiting our drop-in schedule finder!

View Schedules

How do I register for Camps?

Visit to learn more about YMCA Camps!

View Camps

How do I apply for Financial Assistance?

If you previously used financial assistance to access the YMCA, you will need to reapply. This can be easily completed online through our membership portal, where you can upload your supporting documentation right to your account. If you are ready to apply for financial assistance, we encourage you to choose one of the following two options:

I can't login to my account.

If you've tried to login to your online account, and run into any issues, please email our support team at or visit a YMCA Health and Wellness Centre.

Who can I contact if I still have questions?

Please email our support team at or find a YMCA near you.

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